Senior Support Engineer (India)

New Delhi, Delhi, India · Engineering

Description

Our Company

BuffaloGrid is on a mission to bring mobile power and internet to the next billion. We have developed a solar-powered, internet-connected system that helps organisations deliver mobile phone charging and connectivity services at scale. We’re a diverse group of designers, developers, strategists and operations specialists based across offices in London and Delhi.

BuffaloGrid is backed by the UK Government, Microsoft and some of Europe’s leading venture funds including Local Globe, ADV, Hardware Club and Seedcamp. We’re searching for people who share our vision for using technology to make the world more socially and economically equal.

Our Values

We unite around our values. Read more about our values here and why they matter.

Our Technology Stack

In hardware, our stack includes technologies such as Solidworks, Altium, supported by Armbian (Linux distro), Sopine, ATMega328, 802.11n, Bluetooth and LTE. In software, our stack includes node.js, Azure, Elastic Search, Postgres, AWS Lambdas, React, HTML5, Bash and Python and we like experimenting with Golang.

The Role

The Senior Support Engineer is responsible for leading hardware troubleshooting in the India team. You will provide first-line technical support to our customers and team, getting into problems that span hardware, software and networking. You will be managing the engineering team in India with a hands-on approach to solving technical problems so that our customers can access our service with minimal interruption.

Requirements


Responsibilities (What You’ll Be Doing)

Core Skills (What We Want to See)

Knowledge & Experience

Benefits

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